Privacy Policy: Protecting Your Info
at Manvel Lakes Animal Hospital

Effective Date: March 9, 2026

At Manvel Lakes Animal Hospital, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with privacy laws and regulations.

Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, address, phone number, email address, pet information (name, species, breed, medical history, etc.), and payment details.
• Non-Personal Identification Information: Browser type, IP address, device information, and usage data when you visit our website.
• SMS & Mobile Data: We collect your mobile phone number when you opt-in to receive text message communications from us.

How We Use Your Information

We use your information for the following purposes:

• To provide veterinary care and services for your pet.
• To process transactions, appointments, and communicate with you.
• To improve our services and website functionality.
• To send periodic emails or SMS messages regarding your pet’s health, appointment reminders, or promotional information (with the option to opt-out).

Sharing of Information

We will not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners (e.g., insurance providers, laboratories) only as necessary to provide veterinary services or for legal compliance.

SMS Privacy Notice: > No mobile opt-in data or numbers will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

SMS Terms of Use

By opting into our messaging program, you agree to the following:

1. You will receive messages for upcoming appointments, scheduled services, and general customer care.
2. Opt-Out: You can cancel the SMS service at any time. Just text “STOP” to the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
3. Opt-In: To resubscribe and opt back in to receive texts from this number, text “START”.
4. Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or instructions on how to unsubscribe.
5. Carriers are not liable for any delayed or undelivered messages.
6. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text or data plan, please contact your wireless provider.

How We Protect Your Information

We implement appropriate security measures, including encryption and firewalls, to protect your personal information. Only authorized personnel have access to your data.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather information about website traffic. You can adjust your browser settings to refuse cookies, but this may limit your experience on our site.

Third-Party Websites

Our website may contain links to third-party sites that are not operated or controlled by us. We are not responsible for the privacy practices or content of those sites.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top.

Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Manvel Lakes Animal Hospital
15046 Highway 6
Rosharon, TX 77583
Phone: (281) 972-9913
Email: manvellakesah@gmail.com